Complaints book
The data contained in this document has been provided by the client, therefore it is true and fully agreeable to the user. The provider must respond to the claim within a period of no more than thirty (30) calendar days, and may extend the period for up to thirty (30) more days, after notifying the consumer.
CLAIM: Disagreement related to products or services.
COMPLAINT: Discomfort or discontent regarding customer service.
You are informed that in order to establish an effective and efficient means of communication to respond to your complaint or claim and, likewise, comply with Law No. 29571 and the Regulations of the Complaints Book of the Consumer Protection and Defense Code , your personal data will be registered in the database called “Complaints Book” owned by MALETA VIAJERA PERU (AUDAX CORPORACIÓN SAC), for the period necessary to comply with the legal requirement or until the moment you request the deletion of your information. .
I accept that the data provided is true and in accordance.